Privacy Policy

1. Information We Collect

When you create an account or use our services, we may collect:

• Account information (name, email address)
• Website URLs you submit for auditing
• Brand and keyword data you configure
• Usage data (audit results, feature usage, timestamps)
• Payment information (processed securely by LemonSqueezy)
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use collected information to:

• Provide AI visibility auditing and ranking tracking services
• Process payments and manage subscriptions
• Track usage against your plan limits
• Generate audit reports and recommendations
• Send service-related communications
• Improve our service and develop new features

3. Website Crawling

When you submit a URL for auditing, our service will crawl and analyze the publicly accessible content of that website. We only access publicly available pages and respect robots.txt directives. Crawled content is processed for analysis and is not stored permanently beyond the audit results.

4. Third-Party Services

We use the following third-party services that may process your data:

• LemonSqueezy — Payment processing and subscription management
• Resend — Transactional email delivery
• Vercel — Application hosting and edge computing
• Neon — Database hosting
• AI Providers — Google Gemini, DeepSeek, OpenAI for content analysis

Each service has its own privacy policy governing their use of your data.

5. Cookies

We use essential cookies to maintain your session and authentication state. We do not use advertising or tracking cookies.

6. Data Security

We implement appropriate security measures to protect your personal information. API keys are stored securely and passwords are hashed. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your account data for as long as your account is active. Audit results and ranking history are retained for analytics and reporting purposes. You may request deletion of your data by contacting us.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at support@geonapse.com.